Returns & Exchanges

At TRASKA, we stand behind the craftsmanship of our timepieces and offer a 30-day return window for watches in unworn, original condition. If your new watch doesn't meet your expectations, we are committed to making the exchange or refund process as seamless as possible.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the item you wish to return or exchange.

2

Prepare the Package

Place the watch in its original packaging, ensuring all protective films, tags, and documentation are included to qualify for a full refund.

3

Ship It Back

Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.

4

Inspection and Refund

Once our watchmakers verify the condition of the returned timepiece, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing